GENERAL CONDITIONS OF SALE

APPLICABLE TO THE RENTAL AGREEMENT

Aloe Villa, La Oliva, Fuerteventura, Las Palmas, Spain

         I. CONDITIONS DE RESERVATION

Article 1 - Purpose

The purpose of these General Conditions of Sale and Guarantees (hereinafter “GCS”) is to define the conditions and terms under which the owner offers accommodation to customers.

Consequently, any reservation by the customer implies their unreserved acceptance and full adherence to these T&Cs which prevail over any other document, except for special conditions expressly agreed to in writing by the owner.

The customer acknowledges having read the T&Cs prior to their pre-reservation or reservation.

The owner reserves the right to modify these T&Cs at any time. In the event of modification of the T&Cs, the applicable T&Cs are those in force on the date of the pre-reservation or reservation, a copy of which, dated on that date, may be provided to the customer upon request.

The invalidity of a clause of these T&Cs does not entail the invalidity of the T&Cs.

Article 2: Arrival and departure times

Accommodation services begin on the first day from 5:00 p.m. until the last day indicated in the morning before 11:00 a.m.; unless otherwise agreed with the owner.

On the day of arrival, the keys will be handed over in agreement with the owner, either via a key box or via the accommodation's neighbors.

At the end of the stay, the client must arrange an appointment with the owner to carry out the exit inventory.

Article 3: Conclusion of the contract

The reservation becomes effective once the client has sent the owner a deposit of 50% of the total price of the stay and a copy of the signed contract, before the date specified for this purpose on the contract.

A copy of the contract must be kept by the customer.

The contract concluded between the parties to this document may not under any circumstances benefit, even partially, third parties, whether natural or legal persons, except with the written agreement of the owner.

Any breach of this last paragraph may result in the immediate termination of the contract at the exclusive fault of the customer and the price of the stay will remain definitively acquired by the owner.

II. REGULATIONS

Article 4: Price

Accommodation is charged based on the rates in effect at the time of registration of the pre-reservation or firm and final reservation.

Charges (water and electricity) are included in the rental amount.

Prices include all taxes (excluding tourist tax) and are expressed in Euros.

Prices are per accommodation per week, unless otherwise stated.

They do not include additional or optional services, supplements booked and consumed on site, sports packages (unless otherwise indicated), the security deposit and the cleaning deposit that the customer must pay with the balance.

Article 5: Terms and Conditions

If the reservation is made more than 30 days before the indicated arrival date, the amount to be paid represents a deposit of 50% of the total amount.

In the absence of payment of the deposit before the option deadline indicated by the owner and unreserved acceptance of the general conditions of sale, the option will automatically become void.

If payment is made less than 30 days before the indicated arrival date, the customer will have to pay the entire rental amount to the owner.

Article 6: Payment of the balance

The balance of the rental price is paid to the owner, 30 days before the arrival date, along with the deposit and cleaning checks.

In the event that the balance of the rent is not paid within the agreed period, the owner reserves the right to re-let the premises. In any event, the deposit paid would remain the property of the owner as compensation.

In the event of a water or electricity outage or a malfunction of an appliance, no compensation will be granted.

Article 7: Tourist tax

There is currently no tourist tax to pay.

Article 8: Security deposit and cleaning deposit

The tenant agrees to provide the sum of €500 for the security deposit on the day of arrival.

The security deposit specified in the rental agreement is required to cover any damage that may be caused to the rented property and to the furniture or other items furnishing the rented premises.

The security deposit will be returned, also in cash, upon leaving the premises after checking that no damage has been caused to the accommodation.

If the deposit is insufficient, the tenant agrees to make up the amount.

If it is necessary to carry out cleaning, any repairs or the replacement of damaged or broken items in the accommodation, the amount withheld from the security deposit will be justified by means of an invoice or any other document.

During the stay, the customer is, by right, held responsible for any broken or damaged object and any damage that may result from it or be caused to the facilities.

III. CANCELLATION CONDITIONS

Article 9: Cancellation by the customer

Any modification of reservation or cancellation must be made by email and addressed to the owner and accepted by the latter.

a) Cancellation 30 days before arrival: the owner will refund 75% of the deposit.

b) Cancellation less than 30 days before arrival at the premises: no refund of the deposit or balance; except with the agreement of the owner and in the case of exceptional events.

c) If the stay is shortened due to the client's delay in arriving at the entry date indicated in the contract or due to the client's early departure, the rental price remains with the owner and no refund will be made.

Under no circumstances may the customer's delay be deducted from the rental amount.

d) If the client leaves the accommodation after the time indicated in the contract, the owner reserves the right to demand payment of an additional rental day.

Article 10: Cancellation by the owner

If the cancellation is the result of a decision by the owner, then the latter will refund the customer the full amount.

IV. CONDITIONS OF STAY

Article 11: Inventory

Upon arrival, the client must assess the general condition of the accommodation. The client will have 48 hours from the date of arrival to report any deficiencies and make any observations. After this period, the inventory will be considered to have been adopted without reservation by the client and no comments will be admissible.

The tenant undertakes to return the furnished accommodation, upon departure, as clean and tidy as he found it upon arrival.

Article 12: Occupation of premises

Each contract is concluded as a seasonal rental.

The tenant may not under any circumstances claim any right to remain in the premises after the expiry of the period initially provided for in this contract.

Guests may not use the accommodations as their primary or secondary residence. They may not take up residence there, and may not engage in any commercial, craft, or professional activity there. The Law of July 6, 1989, relating to residential leases, shall not apply to the rental agreement, particularly with regard to remaining on the premises. Consequently, the contract shall be governed by the provisions of the Civil Code and by the conditions set out herein.

The rental may not under any circumstances benefit third parties, nor be sublet, even free of charge, except with the written agreement of the owner.

The client must ensure the peaceful nature of the accommodation and use it in accordance with the intended purpose of the premises.

Smoking is strictly prohibited inside the furnished accommodation.

The apartment is designed for a maximum of 6 people (including children). Under no circumstances may this number be exceeded without the written permission of the owner, under penalty of termination of the contract, at the tenant's expense, pursuant to Article 16.

The customer will comply, as occupant of the premises, with the internal regulations of the building or establishment.

The client must allow urgent work to be carried out on the premises which is necessary to maintain the condition of the rented premises and the common equipment.

Article 13 - Animals

Unless expressly agreed by the owner, animals, even pets, are not permitted. Their presence would result in the immediate termination of this contract pursuant to Article 16.

Article 14 - Assurances

Home insurance, and insurance provided for short-term rentals, is the responsibility of the owner.

Article 15 - Household linen

The following household linen is provided for each person: set of sheets, 3 towels (one large, one medium and one beach towel).

In the event that the household linen is not returned in full, part of the deposit will be retained.

Article 16 - Termination of the contract

The contract will be terminated automatically without the need to resort to legal action in the event of non-performance by the customer of one of his obligations or in the event of behavior likely to disrupt the stay of other customers.

In this case, the client must immediately return their keys and may be evicted without notice. The rental price will remain with the owner, who will have full use of the furnished accommodation.

Article 17 - Disputes

Any complaint regarding the entry inventory must be submitted to the owner within three (3) days of the start date of the stay and for the exit inventory, within three (3) days of the end date of the stay. Any other complaint must be sent to the owner by registered letter with acknowledgment of receipt.

The waiver by a customer of one or more services included in the package cannot be subject to any reimbursement or compensation from the owner.

Before initiating any legal proceedings, the contracting parties undertake to try to settle their dispute amicably.

Article 18 - Information technology and freedoms

The information provided is essential to taking into account the customer's request; it gives rise to the exercise of the right of access and rectification.

Any tenant acknowledges their acceptance of these conditions, which they declare to have read.

Done at ……………. on ……………………